Our Network Operation Center supports our customers’ infrastructures, ensuring the uninterrupted and secure operation of their network infrastructures. Dataplex engineers hold numerous certifications, which significantly contribute to the continuous improvement of the services provided. Today we have a comprehensive CRM that tracks customer requests and engineers manage the requests, based on our customer service strategy....
Customer relations is an important priority for Dataplex. For this reason, we monitor Customer Relationship Management Systems of the latest technology in all departments of the business. Customer Relationship Management Systems help to closely monitor customer requests and specifically measure the response time to a ticket, the time to resolve any issue and the overall...
ESG means different things for many people and in general ESG stands for Environmental, Social, and Governance. ESG indicators aim to measure companies’ performance against environmental, social and governance risks and performance. It is a quantitative way of measuring a company’s performance on these three pillars. Investors are increasingly applying these non-financial factors as part...
Part of our presentations at Dataplex-Check Point Event Success Stories was about analyzing solutions that have played a key role in our customers’ growth. The case of the Greek Motorway presented a brief historical review showing the gradual improvement of the infrastructure and safety of the network. Initially we showed the road network, which...
With remote users connecting from anywhere, your organization’s attack surface is increasingly expanding. To protect them against attacks like phishing and ransomware, you need a robust security approach around users, devices, and access. An excellent way to start is by understanding your current security posture. Take our remote workforce security assessment to better understand your...
How did we shape successful partnership? Dinos Tsiairis, Technical Support Manager in Dataplex for 23 years talked about the ways we shape successful partnerships. Our cooperation timeline with Check Point ensures that we are one team, working for the best and safest network infrastructures. In all the years of our cooperation with Check Point...
On November 18, 2022, a Dataplex event will be held with Check Point to celebrate our long-term partnership and talk about the new solutions we can provide in cybersecurity. Participants will have the opportunity to hear from Dataplex customers, the parameters that led to successful cooperation as well as the new proposals that can...
Dataplex’s success stories are based on the experience and know-how of our skilled personnel. All Dataplex teams work to design, implement and support critical network infrastructures with a focus on meeting customer needs. Today, with more than 500 customers and 40 years of experience, we share our success stories which highlight our path and the...
At Dataplex we believe that our people are the most important factor in our success. Through our organizational structures, we promote job satisfaction and ensure the loyalty of our employees. Our procurement, administration office, accounting, and wider operations support staff are people with years of industry experience who are skilled and committed to our team’s...
Dataplex participates in the Career Day of the Hellenic Mediterranean University in order to inform the attendees about career opportunities in the company and what they should know about employment in the industry. Career days introduce students to a range of occupations and intend to: •Give participants a realistic view of the workplace. •Aid...